One flat fee. No surprises.
7.5% + GST of rent.
Gisborne Property Management
7.5% all-inclusive fee
Locally owned property management for Gisborne investors. We take care of the day-to-day with care and precision, so you can enjoy the rewards of ownership without the workload.
How we work
The Square One Approach.
7.5% + GST of rent. One easy fee.
At Square One, exceptional property management starts with being proactive, responsive, and three steps ahead of every detail. From appraisal and tenant placement through to inspections, maintenance, and financial reporting, we handle every part of owning a rental property — protecting your asset, building long-term value, and giving you back your time.
What’s included
- Rental Appraisals — plus expert advice on how you can maximise your property’s rental potential. Sometimes a pair of fresh eyes is right on the money.
- Tenant Placement — we showcase your home with high-quality media, organise viewings, and conduct credit, reference, and tribunal checks to select the right tenant for your property.
- Tenant Communication & Management — including tenancy agreements, lodging of bonds, and ongoing day-to-day communication with your tenants.
- In-House Repairs & Maintenance Management — our dedicated Maintenance Manager takes care of general repairs and maintenance coordination. We can also manage renovations to your property from start to finish.
- Secure Trust Accounting — with regular owner payments and accounts, plus end-of-year financial reports ready for your accountant, you can be confident your funds are always managed securely and transparently.
- Inspections — at least four routine inspections per year, or at your direction, plus incoming and outgoing inspections, ensuring your property is always in top condition.
What’s not included
- Cost of maintenance and repairs.
- Cost of advertising your property (e.g. Trade Me ad).
- Cost of compliance/insurance assessments.
- Methamphetamine and other testing.
- Rates and body corp fees.
These are on-charged to your account at cost.
What our clients say
Client Reviews.
★★★★★
“We’ve been with Square One Property Management for 4 months now and have been really impressed with their communication and management of our rental.”— Steve & Shona Baty
★★★★★
“We moved over after a bad experience with another property manager in town. These guys have been a life saver. So much easier to deal with. Cheers.”— Aaron McKay
★★★★★
“Dave and I would like to thank you for assisting us with our investment property in Gisborne. As we are older now it is important that we are able to fully trust someone else to act on our behalf. Warm regards.”— Margaret & Dave
Frequently asked questions
How much do you charge for property management?
Square One charges 7.5% + GST of rent collected, all-inclusive. No tenant placement fees, no fixed-term contracts, no cancellation fees. Most Gisborne property managers charge between 8–10% plus separate letting fees, inspection fees, and renewal fees on top.
Do you charge tenant placement fees?
No. Tenant placement (sometimes called letting fees) is included in the 7.5% management fee. That covers rental appraisal, professional photography, listing on Trade Me and other channels, viewings, applicant screening, reference and credit checks, tenancy agreement, and bond lodgement. The only costs on-charged at cost are the Trade Me ad itself and any compliance reports (insurance, Healthy Homes, methamphetamine testing if required).
How do you screen tenants?
Every applicant goes through credit checks, employment verification, previous landlord references, and a Tenancy Tribunal history check. You'll receive a summary of shortlisted applicants and have final approval on who moves in. It's your property — you choose the tenant.
How and when do I get paid?
Rent is paid into your nominated bank account on a regular basis, with the management fee already deducted. You'll receive a monthly statement and a full end-of-year financial summary for your accountant. All funds are held in a dedicated trust account.
How do you handle inspections and maintenance?
Routine inspections are carried out four times per year — once per quarter — with a written report and photos sent to you after each one. We also do incoming and outgoing inspections at the start and end of every tenancy. For maintenance, you set a spending threshold (typically $300–$500) below which we authorise repairs directly to keep things moving. Anything above your threshold gets a quote sent to you for approval first. All repair costs are on-charged at cost — no mark-up.
I'm with another property manager. How do I switch?
All we need is your written consent to act on your behalf. From there, we contact your current property manager, cancel your existing management agreement, and handle the full handover: transferring the tenancy file, notifying the tenant, transferring the bond at Tenancy Services, and taking over rent collection. There's no gap in service and no extra cost. Most switches complete within 30 days.
How does the 13-week money-back trial work?
If you're not happy with our service in the first 13 weeks, we refund every management fee you've paid. No questions, no conditions, no fine print. You only pay for third-party costs that have already been incurred (like the Trade Me listing or any compliance reports). The guarantee applies once per owner per property.
Let’s talk about your property
Get expert advice and a free chat from a local property management team you can trust.
